Job Timeline (Ref 9492-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Apr-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-May-2021
Repair Engineer : Martin Smith
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Verine Remote Repair Details
Manufacturer : Verine
Customers Fault Description : Loose wire and led on all the time
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was confirmed to have a damaged battery cable, this was replaced and then it was confirmed that the LED was illuminated without a button being pressed.
The issue was found to be due to a leaky diode, this was replaced which restored full functionality.
Remote Images
