Job Timeline (Ref 9534-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Apr-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-May-2021
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : The spring at the base is missing so will not take any power from the batteries.
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely and on inspection was confirmed to have a missing negative battery terminal.
A replacement terminal was fitted which restore full functionality.
Remote Images
