Job Timeline (Ref 9538-20)

A Timeline of this job can be seen below.

Arrived - 01-May-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-May-2021
Repair Engineer : Martin Smith
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Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : Not working at all

Remote Fixer Repair Response (see below) :

This Valor control arrived safely and on testing was confirmed to be dead.

On opening one of the battery terminals was found to be broken from the PCB.  It looks like a previous repair attempt was carried out unsuccessfully.

Both of the PCB connected terminals were replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images