Job Timeline (Ref 9543-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-May-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-May-2021
Repair Engineer : Martin Smith
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INTEGRA KLR 200 Remote Repair Details
Manufacturer : INTEGRA
Model : KLR 200
Customers Fault Description : REMOTE CONTROL JUST FLASHES , IT WAS DROPPED ONTO CARPET AND HAS FAILED SINCE .
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely and on testing was confirmed to just flash every few seconds.
On opening, one of the battery terminals had signs of a battery leak (see image). The print and terminal was cleared of contaminants and the terminal re-plated. The control was then factory reset and full functionality was restored. Please note that the customer will be required to pair the remote with the receiver as per normal operation.
Window Controller Testing Video
Remote Images
