Mertik Macitrol G6R-R4AU Remote Control Repair

Job Timeline (Ref 9552-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Macitrol G6R-R4AU Remote Repair Details

Manufacturer
Mertik Macitrol
Model
G6R-R4AU
Customer's Fault Description
Receiver battery pack badly corroded. Remote is ok. I’m sending the remote for you to check once the receiver is repaired or not.
Remote Fixer Repair Response

This fire remote and receiver arrived safely.  On testing the remote was confirmed to be functioning as per normal but the receiver was dead.

The batter block in the receiver was badly corroded due to a battery leak.  When opened there was also a mass of crystalized contaminant over the PCB (see image).  The PCB was cleared of contaminants and the battery block replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Refunded 11 Jul 2021 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Macitrol  G6R-R4AU Remote Control - Front Image

Mertik Macitrol  G6R-R4AU Remote Control - Inside Image

Mertik Macitrol  G6R-R4AU Remote Control - Second Inside Image

Mertik Macitrol  G6R-R4AU Remote Control - Back Image