Job Timeline (Ref 9559-20)


Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 05-May-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-May-2021
Repair Engineer : Martin Smith
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Petrus 850 Electric Fire Remote Repair Details

Manufacturer : Petrus

Model : 850 Electric Fire

Customers Fault Description : Remote batteries were left in unit and it became contaminated AA batteries removed, but when replaced with "new" batteries the unit doesn't work Would appreciate if you could repair / replace this

Remote Fixer Repair Response (see below) :

This Valor remote arrived safely and on inspection was confirmed to have corroded battery terminals from a battery leak.

On testing the control was found to be transmitting but the button response was sluggish especially on the heat 2 button.

After talking with the customer it was concluded to carry out an "overhaul" on the remote.  Replacement conductive button caps were fitted on each button which eliminated the sluggish response.  The corroded terminals were replaced and also the oscillator was replaced as a precaution.

Fireplace Controller Testing Video


Remote Images

Petrus 850 Electric Fire Remote Control - Front Image

Petrus 850 Electric Fire Remote Control - Back Image