Purpline Ego Remote Control Repair

Job Timeline (Ref 9585-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Purpline Ego Remote Repair Details

Manufacturer
Purpline
Model
Ego
Customer's Fault Description
Not communicating with motor mover. (Possible circuit board track fault)
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be transmitting a signal as per normal operation but the left two buttons were non responsive.

The button contacts were found to be contaminated which was causing a resistance (see image).  The PCB and button pads were cleaned of all contaminants which restored functionality to all of the buttons.

Caravan Motor Mover Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Purpline Ego Remote Control - Front Image

Purpline Ego Remote Control - Inside Image

Purpline Ego Remote Control - Back Image