Job Timeline (Ref 9700-20)

A Timeline of this job can be seen below.

Arrived - 18-May-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-May-2021
Repair Engineer : Martin Smith
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Powrtouch Remote Repair Details

Manufacturer : Powrtouch

Customers Fault Description : Hi, will not turn on

Remote Fixer Repair Response (see below) :

This motor move controller arrived safely and on testing  was confirmed to have sluggish power response from its twin button press.

This was due to worn contacts, replacement conductive button pads were glued into place which restored full functionality. 

This item was returned as the customer stated that the item would not turn on.  On arrival the inserted battery was found to be the fault, it was dated Jan 2020.  When first tested it measured 2.4volts, then a short while later it read 9+ volts meaning the battery had broken down under load.  A replacement battery was fitted and full normal functionality was restored.  This was then tested over a 6 hour period randomly with no issues being replicated.

Caravan Motor Mover Controller Testing Video

Remote Images