Job Timeline (Ref 9708-20)
A Timeline of this job can be seen below.
Arrived - 19-May-2021Fault Diagnosed
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : The ON or OFF buttons on the remote control are not functioning. There is evidence of a battery leak inside the battery compartment.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have signs of a battery leak. When tested the control was found to be totally dead.
The terminals were er-plate, oscillator change but the item remained dead.
It was concluded that the issue lay with the IC which sadly is encase in a blob of black resin making a repair not possible.
We do however have clones available that will do the same functions as the original but looks different (see image below). This is priced at the same as what a repair would be (£20 plus £6 postage)
A clone was supplied
Remote Images
