Job Timeline (Ref 9723-20)

A Timeline of this job can be seen below.

Arrived - 19-May-2021
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 28-May-2021
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details

Manufacturer : RCS-01C

Customers Fault Description : The remote has stopped controlling the fire, batteries have been replaced but it still wont turn on the fire.

Remote Fixer Repair Response (see below) :

This fire controller arrived safely and on testing was found to be functioning on each button press.

The control was tested over a 2 day period with not issue being replicated.

This has classed this item as no fault found and the issue may be with the fire itself.

Replacement batteries will be supplied fitted on return to eliminate the possibility of bad batteries.

Fireplace Controller Testing Video

Remote Images