Job Timeline (Ref 9739-20)
A Timeline of this job can be seen below.
Arrived - 24-May-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jun-2021
Repair Engineer : Martin Smith
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Rumat Schlafsystem Remote Repair Details
Manufacturer : Rumat Schlafsystem
Customers Fault Description : The plug has to be repaired or changed. The buttons to be checked as well. Photo of the remote has been supplied.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the plug end of the cable was badly damaged and 3 of the wires were disconnected.
The other end of the cable was stiff meaning that the cores were putrefied which can lead to shorts / breaks internally.
A complete replacement cable was fitted.
It was then found that two of the microswitches were faulty, these were replaced.
The customer is to carefully test the remote on return. The three disconnected cables were fitted to what is thought to be the correct pins but as schematics are not available there is no 100 percent way to know until it is tested with the bed itself.
Remote Images
