Job Timeline (Ref 9766-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-May-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 07-Jun-2021
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Gutmann Remote Repair Details
Manufacturer : Gutmann
Customers Fault Description : Remote works intermittently. The top battery appears loose and therefore not making a proper connection.
Remote Fixer Repair Response (see below) :
This Ceiling extraction hood control arrived safely and on testing was found to be functioning as per normal.
After talking with the customer it was concluded that the incorrect batteries were fitted making an intermittent power connection, this control much have CR2032 batteries inserted, the CR2025 and CR2016 are not suitable and will cause issues.
Remote Images
