Benchmark Electronics Hermes Remote Control Repair

Job Timeline (Ref 9777-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Benchmark Electronics Hermes Remote Repair Details

Manufacturer
Benchmark Electronics
Model
Hermes
Customer's Fault Description
Item was dropped and does not perform
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be transmitting on each button press.

The battery terminals were bent outward slightly but its not sure if this is what could have caused an issue.  These were bent back into position to make a more solid power supply.  As no fault could be replicated no charge except the return postage is required. 

Loft Ladder / Staircase Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Benchmark Electronics Hermes Remote Control - Front Image

Benchmark Electronics Hermes Remote Control - Back Image