Gazco Remote Control Repair
Job Timeline (Ref 9781-20)
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All items are customer-owned devices sent to us for professional repair services.
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Gazco Remote Repair Details
Manufacturer
Gazco
Customer's Fault Description
Although the light comes on the fire doesn’t react at all (won’t turn on or off of already on) We’ve tried changing batteries in remote and the box under the fire and still nothing. We spoke on the phone a couple of days ago. It has been dropped on a hard floor by our 1 year old a few times.
Remote Fixer Repair Response
This remote arrived safely and on testing was confirmed not to be transmitting a signal on any button press.
This was due to a faulty Ultrasonic Transducer. This was replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
