Job Timeline (Ref 9787-20)
![All repairs are fixed price at £20 plus postage](fixed-price.jpg)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Jul-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Aug-2021
Repair Engineer : Martin Smith
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Electric fire Remote Repair Details
Manufacturer : Electric fire
Customers Fault Description : Nothing working
Remote Fixer Repair Response (see below) :
This remote arrived safely after 2 months in transit, the extreme delay on delivery was due to underpaid postage on the package.
On testing the control was found to be totally dead. This was due to a faulty battery terminal. A replacement terminal was fitted which restored full functionality.
A Duracell CR2032 battery has been supplied fitted on return.
Fireplace Controller Testing Video
Remote Images