Job Timeline (Ref 9829-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Jun-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Jul-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : The remote is just not working, even with a new battery
Remote Fixer Repair Response (see below) :
This Springborne fire heater remote control arrived safely and on adding a battery was found to be dead.
This was due to the main IC breaking away from the PCB. The IC was soldered back into place which restored full functionality.
A Duracell CR2025 battery has been supplied fitted on return.
Returned UGT April 1st 2022, crack in print reworked, returned to cust 5th April 2022
Fireplace Controller Testing Video
Remote Images
