Job Timeline (Ref 9839-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Jun-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Jun-2021
Repair Engineer : Martin Smith
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E-go Remote Repair Details
Manufacturer : E-go
Customers Fault Description : It doesn’t seem to work at all. There is a flash of the LED when I put the batteries in but that’s all. It doesn’t turn on or connect to the receiver in the caravan. Hope that’s enough for you, and happy to discuss further as required.
Remote Fixer Repair Response (see below) :
This motor move controller arrived safely and on testing was found not to respond from its power button.
On opening this was found to be due to a corrosion spot in the print caused by water contamination / condensation. The print was reworked which restored full functionality (see testing video)
Caravan Motor Mover Controller Testing Video
Remote Images
