Velux Remote Control Repair

Job Timeline (Ref 9850-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux Remote Repair Details

Manufacturer
Velux
Customer's Fault Description
1 does not seem to work or show writing with new batteries- missing back panel 1 seems to have a loose connection and will work intermittently but sometimes there is no text
Remote Fixer Repair Response

These two Velux remote s arrived safely and on testing one was confirmed to be dead and the other was intermittent (it would die when tapped).

The first totally dead one was opened and a component test revealed that the issue was with one of the main ICs meaning a repair was not possible.

The second control was found to have a capacitor hanging off the PCB (see image), this was causing intermittent functionality.  This was soldered firmly back into place which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux   Remote Control - Front Image

Velux   Remote Control - Inside Image

Velux   Remote Control - Second Inside Image

Velux   Remote Control - Back Image