PDT (KF04-433RC) Remote Control Repair

Job Timeline (Ref 9890-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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PDT (KF04-433RC) Remote Repair Details

Manufacturer
PDT (KF04-433RC)
Customer's Fault Description
Both units were washed on a hot wash! Unit 1 (Ser No 528815)button press causes handset LED to operate. Pressing each button causes a rapid, multi-coloured flash of the LED on the base control unit but will not operate the door. Unit 2 (Ser No 528771)is a total failure with no lights operating when buttons are pressed.
Remote Fixer Repair Response

These two remotes arrived safely and on inspection the first control Ser No 528815 was found to be transmitting as per normal operation.  The customers fault description states that the receiver acknowledges the remotes signal meaning that it is most likely that the control needs "pairing" with the receiver again, please check the manual for your receiver on how to do this.  This has been classed as no fault found and there is no charge for this one.

The second control Ser No 528771 was confirmed to be dead when the two cr2016 batteries were inserted.  This was found to be due to corrosion around the main IC (probably from its wash).  The control was given an alcohol bath to remove all contaminants and the solder re-flowed around the IC which restored full functionality (see testing video).  Please note that the signal is not present on this remote but it may be possible that it requires pairing with the receiver as per the first remote, this is something we cannot do remotely as it can only be done in the vicinity of the receiver.  I have left batteries in the repaired remote so test it straight away and if the receiver doesn't respond then please pair the control with the receiver.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

PDT (KF04-433RC) Remote Control - Front Image

PDT (KF04-433RC) Remote Control - Back Image