Job Timeline (Ref 9891-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Jun-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Jun-2021
Repair Engineer : Martin Smith
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Merlin M872 Remote Repair Details
Manufacturer : Merlin
Model : M872
Customers Fault Description : opener top pressure button
battery metal contact holder. right negative terminal missing (broken off)
Remote Fixer Repair Response (see below) :
This garage door controller arrived safely and on inspection was confirmed to have faulty buttons and a missing battery terminal. The buttons were replaced and a replacement terminal fitted which restored full functionality. A Duracell battery has been supplied fitted on return.
Garage Door Controller Testing Video
Remote Images
