Job Timeline (Ref 9912-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jun-2021Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 06-Jul-2021
Repair Engineer : Martin Smith
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Truma Aventa Comfort Remote Repair Details
Manufacturer : Truma
Model : Aventa Comfort
Customers Fault Description : Have changed the batteries and no sign of any life in the remote whatsoever. The battery casing doesn't appear to have any battery leaks, the batteries were still completely intact when I took them out. How long does a repair usually take? Many thanks
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening the internals were pristine and there were no signs of battery leak.
A component test revealed that the problem was most likely with the main IC. Sadly this IC is encased in resin (see image), due to this a replacement IC cannot be fitted.
A google search was carried out and replacements can be found here.
Remote Images
