Powrtouch Remote Control Repair

Job Timeline (Ref 9917-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Powrtouch Remote Repair Details

Manufacturer
Powrtouch
Customer's Fault Description
Battery connector has 1 broken wire Remote 'ON' button stuck on, so remote comes 'live' as soon as the battery is connected. Most of the direction buttons do not work correctly, sorry I cant be more specific, but as the one buttons are stuck on, you have to 'program' the unit everytime it comes live. This unity did get wet a few yrs back and hasnt worked correctly since.
Remote Fixer Repair Response

This motor move controller arrived safely and on inspection was confirmed to have a faulty battery cable, the cable was replaced and then it was confirmed that the remote would turn on without a button being pressed.  This was due to a short on the facia ribbon cable, the short was removed which restored full functionality.

Item returned 25th May 2022 as dead, there was further corrosion in the facia membrane, this was repaired under gtee and the remote returned the same day. 

Caravan Motor Mover Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Powrtouch   Remote Control - Front Image

Powrtouch   Remote Control - Back Image