Job Timeline (Ref 9963-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Jul-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Jul-2021
Repair Engineer : Martin Smith
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powrtouch Remote Repair Details
Manufacturer : powrtouch
Customers Fault Description : doesn't turn on after being dropped.
Remote Fixer Repair Response (see below) :
This motor move controller arrived safely and on testing was confirmed to be dead.
On opening a Diode was found to have broken away from the PCB. This was soldered back into place which restored full functionality.
Remote Images