Job Timeline (Ref 9971-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Jun-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Jul-2021
Repair Engineer : Martin Smith
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HSL Remote Repair Details
Manufacturer : HSL
Customers Fault Description : The bottom left button is hard to press in to operate... The button is used to operate the footrest function
Remote Fixer Repair Response (see below) :
This chair controller arrived safely and on first inspection one of the buttons was detached from the rest and stuck to the PCB. The button had to be glued into place using silicon glue (replacement buttons are not available as spares)
The cable was also replaced.
Remote Images
