Job Timeline (Ref 9982-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Jul-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Jul-2021
Repair Engineer : Martin Smith
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Hormann HSE4-868-BS Remote Repair Details
Manufacturer : Hormann
Model : HSE4-868-BS
Customers Fault Description : Might have got wet. Is it possible to revive?
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening there was signs of water corrosion over much of the board. The PCB was given an alcohol bath to remove all contaminants. This restored functionality. A replacement Duracell battery was then supplied as the original was down to 2 volts.
Garage Door Controller Testing Video
Remote Images