Nu-flame Remote Control Repair

Job Timeline (Ref 9984-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Nu-flame Remote Repair Details

Manufacturer
Nu-flame
Customer's Fault Description
Even with a new battery, cannot turn the fire on or off using the remote
Remote Fixer Repair Response

This fireplace controller arrived safely and on testing was found to be transmitting as per normal operation.

The control was opened to check for defects but no issue could be replicated.

The control was then tested over a 2 day period at random intervals but again no problem could be seen. 

This item has been classed as no fault found and the issue may be with the receiver itself. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Nu-flame  Remote Control - Front Image