Carolina (B&Q) Wall Fire Remote Control Repair

Job Timeline (Ref 1309-1562)

No Fault Found
Item Arrived
Remote Inspected
No Fault Found
Awaiting Return Postage

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Carolina (B&Q) Wall Fire Remote Repair Details

Manufacturer
Carolina (B&Q)
Model
Wall Fire
Customer's Fault Description
Heater switch puts fire off. All other buttons working ok

 

This carolina fire remote arrived well packaged.  First inspection showed that the back was badly burnt, the battery cover was missing and the terminals were not seated properly.

The handset was tested and all buttons were transmitting correctly.  After opening the remote no problem could be found.

Upon speaking further to the customer about the fault it was concluded that the problem lay with the fire itself.  As it sounds as though the heater element is tripping the fire off whenever it is attempted to turn on.

There is no inspection / service charge required and only the return postage is required if the remote is to be returned to the customer.

THIS CONTROLLER WAS DISPOSED OF ON THE 2ND JAN 2017 AS PER OUR TERMS AND CONDITIONS 

 

 Remote Images

carolina fire handset

burn damage on remtoe control 

The above images show the actual remote control sent to us by the customer for professional repair services.