Onkyo RC-717M Remote Control Repair
Job Timeline (Ref 1383-1643)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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Onkyo RC-717M Remote Repair Details
Manufacturer
Onkyo
Model
RC-717M
Customer's Fault Description
Buttons light up permanently; no 'reaction' by amplifier; something rattling inside.
This Onkyo remote control arrived safely. On first inspection there was a rattle sound from the inside of the remote. When a power source was added the handset was transmitting permanently and was illuminated all the time.
When the remote was opened the rattle was found to be a loose piece of plastic that was floating around the board, also found inside was a human hair which meant that the handset had either been opened before or the hair was inside since manufacture.
The problem was found to be a short across a couple of the button array, this was cleaned off and normal functionality was restored.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.