Portway FIRE Remote Control Repair
Job Timeline (Ref 1575-1852)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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All items are customer-owned devices sent to us for professional repair services.
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Portway FIRE Remote Repair Details
Manufacturer
Portway
Model
FIRE
Customer's Fault Description
Some functions are not working on both, eg had trouble turning on and turning off. When the light works then the fire works.
These fireplace remote arrived safely, on powering each remote they showed signs that some buttons were faulty.
All 4 buttons were replaced on each remote and full functionality was restored.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.