Panasonic DMR-EX79EB Remote Control Repair
Job Timeline (Ref 1789-2102)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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Panasonic DMR-EX79EB Remote Repair Details
Manufacturer
Panasonic
Model
DMR-EX79EB
Customer's Fault Description
Works intermittently. On/off button frequently doesn't work.
Direct Navigator works at times, but Guide doesn't, etc
This Panasonic remote arrived safely and on initial testing was found to be transmitting on all buttons but intermittently on some (most likely the most used)
On opening the controller the PCB was found to have contact contamination around the suspect buttons.
The entire board was washed down with alcohol and the rubber keypads washed using soapy water. Once reassembled all buttons worked 100% of the time
Remote Images
The above images show the actual remote control sent to us by the customer for professional repair services.