Job Timeline (Ref 1902-2228)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 10-Nov-2016
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Nov-2016
Portway Gas Fire Remote Repair Details
Manufacturer : Portway
Model : Gas Fire
Customers Fault Description : all four buttons,standby and low flame
This fireplace remote arrived safely and the battery clip was held on with tape. On adding a power source there was no response from any button press. This is a common problem that is caused by faulty buttons. This was remedied by replacing all 4 buttons which was done and full functionality was restored.
Remote Images