Job Timeline (Ref 2440-2829)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 28-Jul-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jul-2017
Somfy Telis Soliris RTS Pure 1810634A00 GN026 Remote Repair Details
Manufacturer : Somfy
Model : Telis Soliris RTS Pure 1810634A00 GN026
Customers Fault Description : Button to retract awning only works intermittently, mostly not at all. Faulty button is located above the 'my' button assuming unit is held with the mounting hole held uppermost.
This Motorised awning controller arrived safely and on testing was confirmed to have a non responsive button. This was due to the button itself reading open circuit.
A replacement button was fitted and full functionality was restored.
Remote Images