Job Timeline (Ref 2476-2866)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Aug-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Aug-2017
Samsung BN59-00936A Remote Repair Details
Manufacturer : Samsung
Model : BN59-00936A
Customers Fault Description : Remote only working partially, buttons 3, 6, 5, 4, 7, 8, 9, FAV.CH, PRE-CH, P+, P-, Source and mute all non functioning
This Samsung Television controller arrived safely and on testing was confirmed to have many non responsive buttons. On opening the problem was clear, there was a sticky liquid contamination all over the board and button pads. The board was given a lengthy alcohol bath to remove contaminants and the pads washed down, full functionality was restored (see testing video)
Remote Images
