Samsung BN59-00936A Remote Control Repair

Job Timeline (Ref 2476-2866)

Remote Returned to Customer

Item Arrived

Fault Diagnosed

Remote Repaired

Payment Received

Returned to Customer

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Samsung BN59-00936A Remote Repair Details

Manufacturer

Samsung

Model

BN59-00936A

Customer's Fault Description

Remote only working partially, buttons 3, 6, 5, 4, 7, 8, 9, FAV.CH, PRE-CH, P+, P-, Source and mute all non functioning

This Samsung Television controller arrived safely and on testing was confirmed to have many non responsive buttons. On opening the problem was clear, there was a sticky liquid contamination all over the board and button pads. The board was given a lengthy alcohol bath to remove contaminants and the pads washed down, full functionality was restored (see testing video)