Job Timeline (Ref 2499-2893)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 29-Aug-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Sep-2017
Mertik Maxitrol G30-ZRHSO corresponding G30-ZRRS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRHSO corresponding G30-ZRRS
Customers Fault Description : Remote operates when buttons pressed (Light on unit) but the light on receiver lights only when remote is placed directly next to the receiver, and only when new batteries have been installed. This sometimes operated the gas valve. I assume the both remote and receiver need to be sent and without their batteries. Thanks, Joe
This remote and receiver arrived safely and on tessting was confirmed to have a very limited range (less than 2 cm), this was found to be due to a faulty ultrasonic transducer in the remote itself, a replacement was fitted and full functionality was restored.
Remote Images