Job Timeline (Ref 2673-3093)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 28-Oct-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Nov-2017
Velux 3LR A01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW
Customers Fault Description : Despite fresh batteries (3x AA) the unit reports 'Low battery level' on the screen and does not function.
This velux window controller arrived safely and on testing was confirmed to have a low battery message flashing on the screen and no functions could be replicated.
This was found to be due to a poor solder joint on a surface mount capacitor, the print was resoldered and full functionality was restored.
Remote Images