Mertik Maxitrol Remote Transmitter G30-ZRHTT / Receiver G30-ZRRTT / Cable G30-ZRCTT Remote Control Repair

Job Timeline (Ref 2759-3191)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol Remote Transmitter G30-ZRHTT / Receiver G30-ZRRTT / Cable G30-ZRCTT Remote Repair Details

Manufacturer
Mertik Maxitrol
Model
Remote Transmitter G30-ZRHTT / Receiver G30-ZRRTT / Cable G30-ZRCTT
Customer's Fault Description
Flame reduction does not work (likely 40khz crystal failure similar to case 2306 on Youtube).

 

This Valor Legend G3 Gas Fireplace remote control and receiver arrived safely from Canada and on inspection the receiver had signs of corrosion in its battery compartment (see image).  

On testing the receiver was not responding when the remotes down channel was activated.  This was actually found to be a problem with the remote itself, usually this is caused by a faulty crystal oscillator but a replacement was fitted and the issue remained.  A component test was carried out and eventually it was deduced that the issue was caused by a faulty IC which is not available.

The customer was contacted and told about the situation and they are purchasing a replacement control.  The battery block on the receiver was replaced with a new one, please note always use good quality batteries in the receivers as they do suffer from bad corrosion when cheaper batteries are used.

 

 Remote Images

fire receiver repair

battery corrosion

back of items 

The above images show the actual remote control sent to us by the customer for professional repair services.