Job Timeline (Ref 2862-3305)

A Timeline of this job can be seen below.

Arrived - 12-Dec-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Dec-2017

VIBRADORM Remote Repair Details

Manufacturer : VIBRADORM

Customers Fault Description : One of the metal contacts or terminals that connects with the battery has fallen off. Even before this occurred the battery appeared loose within the controller and the remote occasionally would not operate correctly. We have left the metal terminal that fell off within the battery compartment. The remote is used only for elevating and articulating the bed. There is a seperate control for the massage feature that is working fine. We have no idea what the top 2 buttons do, they have never appeared to work so don't worry. Sorry about the battered state of the remote! Thank you for your time and kindness.

 

This adjustable bed controller arrived safely and on inspection was confirmed to have a missing battery terminal, this was remedied by fitting a battery cable / clip to replace the original style terminals.

There was also another issue whereby the crystal oscillator had become dry jointed, this was resoldered and full functionality was restored.

 

 Remote Images