Job Timeline (Ref 3012-3485)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned
SIT Remote Repair Details
Manufacturer : SIT
Customers Fault Description : Fire works with manual electronic buttons but no response from remote, the yellow light should light when a button is pressed. The operation is by IR ,the receiver or signal pick up is positioned next to the manual buttons under the fire.
This SIT fireplace remote arrived safely and on testing was confirmed not to be responding on any button press.
This is a common issue caused by faulty buttons, all four were replaced and full functionality was restored.
Remote Images
