Brilliant Remote Control Repair
Job Timeline (Ref 3036-3513)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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All items are customer-owned devices sent to us for professional repair services.
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Brilliant Remote Repair Details
Manufacturer
Brilliant
Customer's Fault Description
Top 2 buttons for "off" and "increase power" generally don"t work. Sometimes I get a response if I press hard. When I do get a response and manage to light the fire the system works so I know the lower two buttons function ok.
This fire controller arrived safely. On inspection it was found to have a broken clip on the battery cover and was confirmed to have sluggish / intermittent buttons. This is a common issue which was remedied by replacing all four of the buttons.
Remote Images
The above images show the actual remote control sent to us by the customer for professional repair services.