Job Timeline (Ref 3057-3538)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 14-Mar-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Mar-2018
Aurora Victoria Electric Fireplace RCS-01c Remote Repair Details
Manufacturer : Aurora Victoria Electric Fireplace
Model : RCS-01c
Customers Fault Description : Fireplace does not turn on with remote now after changing batteries, before would turn on however only with great difficulty now on/off button does not work
This electric fireplace remote arrived safely and on testing was confirmed to have faulty / intermittent buttons.
On opening the reason was found to be due to a contamination found inside the controller (see image). This corrosion was cleaned away and a few breaks in the print were found, they had corroded away. The print was reworked and full functionality was restored.
Remote Images