Job Timeline (Ref 3062-3543)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Feb-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Mar-2018
Bose RC-9 Remote Repair Details
Manufacturer : Bose
Model : RC-9
Customers Fault Description : +/- volume buttons not effective unless you stand close to unit, also speaker selection buttons the same you have to be close to unit. These faults are intermittent but have recently got much worse.
This Bose Lifestyle surround sound system controller arrived safely and on testing was confirmed to have sluggish functionality on certain buttons. On opening the issue was found to be caused by contamination on the button array, this contamination was removed and full functionality was restored.
Remote Images
