Job Timeline (Ref 3077-3561)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 08-Mar-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Mar-2018
Paragon Focus HE Brilliant Slab FirePlace Remote Repair Details
Manufacturer : Paragon Focus HE
Model : Brilliant Slab FirePlace
Customers Fault Description : The remote control doesn't seem to be working with the fireplace. We are having to switch the fireplace on manually. There is an amber light when you press the button to switch it on.
This remote arrived safely and on testing was confirmed to have the usual issue whereby the buttons would not respond.
This was rectified by replacing all buttons.
Remote Images