Job Timeline (Ref 3212-3721)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 15-Jun-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jun-2018
Velux 3LR A01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW
Customers Fault Description : The remote is my parent's for opening a velux window. I don't think the remote has been used for some, and shows no sign of life after changing the batteries. It looks as if the batteries have leaked into the battery compartment previously, and one of the metal battery strips has come loose. There is no obvious sign damage of the PCB, but I haven't dismantled the unit
This Velux window control arrived safely and on inspection was confirmed to have a missing battery terminal due to battery corrosion, a replacement terminal was fitted and the remote then sprang back to life.
Remote Images