Valor 5121963 Remote Control Repair
Job Timeline (Ref 3357-3886)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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Valor 5121963 Remote Repair Details
Manufacturer
Valor
Model
5121963
Customer's Fault Description
Can operate fire manually but remote has given up totally
This fireplace control arrived safely and on testing was confirmed not to be transmitting. On opening 2 issues were found, the first was that there was contamination found over the button array and also the IR led was poorley soldered making an intermittent connection.
The board was cleaned and the IR LED re-soldered correctly, full functionality was restored.
Remote Images


The above images show the actual remote control sent to us by the customer for professional repair services.