Job Timeline (Ref 3357-3886)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Jun-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Jul-2018
Valor 5121963 Remote Repair Details
Manufacturer : Valor
Model : 5121963
Customers Fault Description : Can operate fire manually but remote has given up totally
This fireplace control arrived safely and on testing was confirmed not to be transmitting. On opening 2 issues were found, the first was that there was contamination found over the button array and also the IR led was poorley soldered making an intermittent connection.
The board was cleaned and the IR LED re-soldered correctly, full functionality was restored.
Remote Images
