Job Timeline (Ref 3477-4038)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Aug-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Aug-2018
Denton Remote Repair Details
Manufacturer : Denton
Customers Fault Description : Standby button not working, can't switch soundbase on
This Canton control arrived safely and on testing was found to be responding on all buttons.
The device was opened and after talking to the customer it was decided to change the oscillator and IR led which are common issues on this control. When attempting to replace these items the true issue was revealed. When the keypad was removed from the PCB there was contamination found over the power button contacts, there was also a little contamination over the volume button.
The contamination was removed and the oscillator and IR LED replaced.
Remote Images
