Samsung BN59-01198Q Remote Control Repair
Job Timeline (Ref 3481-4042)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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Samsung BN59-01198Q Remote Repair Details
Manufacturer
Samsung
Model
BN59-01198Q
Customer's Fault Description
The remote is relatively new (about 18 months or so) and my son dropped it into a hard floor. All the functions still work but something inside is now rattling.
This Samsung Television remote arrived safely and on shaking was indeed rattling. On opening there was quite a bit of plastic flying around inside the control, this is part of the internal casing that holds the board in place. The board was refitted into position and secured. Full functionality was restored.
Remote Images
The above images show the actual remote control sent to us by the customer for professional repair services.