Denon RC-899 Remote Control Repair

Job Timeline (Ref 3527-4096)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Denon RC-899 Remote Repair Details

Manufacturer
Denon
Model
RC-899
Customer's Fault Description
The remote only works within 18" of the amp. The backlight doesnt work. Battery terminals are rusty.

 

This Denon control arrived safely and on testing the remote was very limited on its range as per the customers fault description.  Also the LCD display was not backlit.

On opening the terminals were confirmed to have signs of contamination due to a leakage.  This leakage had amassed over the PCB (see image).

 

The PCB  and button array was given an alcohol bath to remove all contaminants.  The range issue was found due to be the IR LED being faulty, a replacement was fitted and the control then had a good strong range (the testing video shows it working close up due to recording restrictions but the handset was tested and was found to work across a large room area.)

The back-light on the display unfortunately cannot be repaired due to a lack of parts for the led back-light.

 

Remote Images

denon remote repair

battery leakage

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.