Job Timeline (Ref 3590-4169)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 29-Sep-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Oct-2018
Verine Orbis Remote Repair Details
Manufacturer : Verine
Model : Orbis
Customers Fault Description : All buttons seem to be faulty and battery connection is broken. Case screw is missing.
This fireplace control arrived safely and on inspection the battery cover was missing (this cannot be replaced as spares are not available), the battery cable was broken, this was replaced.
The LED was bent over out of its hole, this was bent back and all of the buttons were faulty. All four buttons were replaced which restored full functionality. A fixing screw was fitted for the case.
Remote Images