Job Timeline (Ref 4220-4909)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 01-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-May-2019
Repair Engineer : Martin Smith
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Sarason Waterproof Remote Repair Details
Manufacturer : Sarason
Model : Waterproof
Customers Fault Description : All buttons have stopped working (tried numerous battery changes but still no joy)
This bathroom television controller arrived safely and on testing was found to be sending an erratic signal on every button press.
When opened the issue was found to be caused by a broken solder joint on the oscillator. This was resoldered back into place which restored full functionality.
Please note that this control is not waterproof and great care must be taken to prevent future damage.
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