Job Timeline (Ref 4251-4948)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 11-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-May-2019
Repair Engineer : Martin Smith
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Cambridge Audio Topaz SR10 Remote Repair Details

Manufacturer : Cambridge Audio

Model : Topaz SR10

Customers Fault Description : No Functions at all.


This audio system controller arrived safely and on inspection the IR cover was cracked and had been glued back together, this is a tell tale sign that the remote was at some point dropped.

On testing the item was totally dead. when opened the issue was related to the dropping, the IR Led had a cracked joint on one of its pins, the print was reworked and full functionality was restored.

Hi Fi System Controller Testing Video

Remote Images

cambridge audio remote repair

 back of controller